Shipping

♡ WE SHIP WORLDWIDE ♡

Australia Shipping

DOLLED UP CO. uses Australia Parcel Post to ship all parcels. We offer

Free standard shipping on all AUS orders - no minimum!

Free express shipping on all AUS orders over $100 AUD.

Flat rate of $10 if your order is under $100 AUD and would like an express shipping

If you place an order by 12pm (AEST) weekdays we will send it out on the same day! (subject to payment processing). If it is placed after 12pm we will send it out the following business day.

We can't guarantee delivery times, however, you should receive your order between 3-5 business days. Express shipping, however, you should receive your order between 1-2 business days (depending on location).

If you're located outside of metro areas please allow up to 5 business days to receive your order.

If you do not receive your order after 5 business days please email us at dolledupco.info@gmail.com and we will look into it further straight away!

Estimated delivery times cannot be guaranteed by us. They are to be used as a guide only. We do not take into account possible delays caused by payment authorisation. We accept no responsibility for any loss or damage to goods occurring in transit. Any delays post-despatchment will be out of our control and will be the responsibility of the shipping company.

International Shipping

All International orders placed before 12pm (AEST) weekdays will be sent out the same day! (subject to payment processing). Orders placed after 12pm will be send out the following business day.

Note

* All prices on DOLLED UP CO. are in Australian dollars.

* Estimated time does not include weekends or Australia Post delays due to holidays.

* Please allow time for package to be processed through the customs.

* Orders CANNOT be cancelled once processed.

Taxes & Duties

For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information. The customer will be responsible for any customs or import charges DOLLED UP CO. does not cover or include this in our shipping charges. DOLLED UP CO. does not provide refunds to customers for failure to pay duties and taxes associated with their order.

Tracking

Tracking is available for all domestic orders. Tracking is also available for some International orders unless you live in a country where tracking is not available. We are not responsible for packages delayed in transit, don't arrive, lost/stolen or send back to us.

Please understand that estimated delivery times cannot be guaranteed by us. They are to be used as a guide only. We do not take into account possible delays caused by payment authorisation. Any delays post-despatchment will be out of our control and will be the responsibility of the shipping company.

To track your orders go to http://auspost.com.au/track/track.html and enter your tracking number.

If you find that your package is taking longer than expected, please email us at dolledupco.info@gmail.com. Please keep in mind that weekends and public holidays do not count as business days.

Please note that due to ongoing COVID-19 restrictions, the delivery times may be affected and items may take longer than usual estimated time to arrive. We apologise in advance and thank you for your patience, continued support and understanding.